1. Introduction
Alta Core Teq LLC respects the privacy of every person who interacts with our practice. This policy applies to information we collect through the website at altacoreteq.buzz, through email correspondence, through telephone conversations and through the delivery of our professional services. It describes the categories of information we handle, the reasons we handle them and the choices available to you.
By using our website or engaging our services, you acknowledge that you have read this policy. Where applicable law requires a different standard than the one described here, we apply the stricter standard. This policy is written to satisfy transparency expectations under United States privacy law, the California Consumer Privacy Act as amended, and comparable frameworks that apply to professional and technical services firms.
Alta Core Teq LLC acts as the controller of personal information that it collects for its own business purposes. When we process information on behalf of a client under a services agreement, we generally act as a processor and the client remains the controller of that information.
2. Scope of This Policy
This policy covers personal information collected in the following contexts: visitors browsing the public pages of our website; individuals who submit an enquiry through our contact form or by email; representatives of clients, prospective clients and suppliers; candidates who apply for employment; and attendees at meetings, reviews and workshops that we host.
This policy does not apply to information that is publicly available from government records, information that has been fully anonymised so that it can no longer be associated with an individual, or information handled by third party websites that we do not control. It also does not alter any contractual confidentiality obligations that we owe to clients under a signed agreement.
Certain engagements involve access to client systems that contain personal information belonging to other people. In those situations our handling of that information is governed by the applicable client contract and the client privacy notice, and not by this policy.
3. Information We Collect
We collect information that you provide directly, information that is generated automatically as you use the website, and information that we receive from business partners or publicly available sources.
Information You Provide
- Identity details such as your name, job title and organisation.
- Contact details such as your email address, telephone number and postal address.
- Enquiry content, including the subject and body of messages you send to us.
- Contract details, including billing information and service preferences, where you become a client.
- Recruitment information, including a resume or curriculum vitae and references, where you apply to join us.
Information Collected Automatically
- Internet protocol address and approximate geographic region derived from it.
- Browser type, device type, operating system and screen characteristics.
- Pages viewed, referring pages and the date and time of each request.
- Server logs used for security monitoring, troubleshooting and capacity planning.
Information from Other Sources
- Professional networking profiles that you make publicly available.
- Business directory records and corporate registration details.
- Referrals from existing clients or partners who introduce you to our practice.
We do not intentionally collect sensitive categories of personal information such as health data, precise geolocation, biometric identifiers or information about political or religious beliefs, and we ask that you do not include such information in messages to us.
4. How We Use Information
We use personal information for the following business purposes:
- To respond to enquiries and provide the information or proposals that you request.
- To establish, perform, administer and renew service agreements.
- To deliver, support and improve our integrated systems design services.
- To communicate about projects, incidents, maintenance windows and service reviews.
- To send administrative notices such as changes to this policy or to our terms.
- To protect the website, our systems and our clients against fraud, abuse and security threats.
- To maintain business records and meet accounting, tax and legal obligations.
- To evaluate employment applications and manage recruitment.
- To analyse website usage so that we can improve content, structure and accessibility.
We do not sell personal information, and we do not use personal information for behavioural advertising networks. We do not use client project data for any purpose other than delivering the agreed services, except where we have explicit written authorisation or a legal obligation.
5. Legal Bases for Processing
Where a legal framework requires us to identify a lawful basis, we rely on the following grounds. We process information to perform a contract when you engage our services or request a proposal. We rely on legitimate interests when we respond to business enquiries, secure our systems and improve our website, provided that those interests are not overridden by your rights.
We rely on consent when you voluntarily subscribe to updates or where you have given us clear permission for a specific use. You may withdraw consent at any time by contacting us, and withdrawal does not affect processing that already took place lawfully.
We process information to comply with legal obligations when we retain records for tax, accounting, audit or regulatory purposes, or when we respond to a lawful request from a public authority. Where we process information to protect vital interests or the public interest, we do so only in the narrow circumstances permitted by law.
8. Service Providers and Processors
Like most professional services firms, we depend on a small number of carefully selected suppliers. These may include cloud hosting providers, email and collaboration platforms, customer relationship management tools, accounting systems and security monitoring services. Each supplier is assessed before onboarding for security posture, data handling practices and reliability.
Where a supplier processes personal information on our behalf, we put a written data processing agreement in place. That agreement describes the scope of processing, the security measures required, the rules for engaging subprocessors, the assistance the supplier must provide for individual rights requests and the obligations on deletion or return of data at the end of the engagement.
We review our supplier list periodically. If a supplier can no longer meet our requirements, we replace it or, where that is not feasible, we adjust our practices so that the affected personal information is no longer exposed to unnecessary risk.
9. Data Retention
We retain personal information only for as long as it is needed for the purposes described in this policy, or for as long as the law requires. Retention periods are set by considering the nature of the information, the risk of harm if it were misused, the purpose of processing and whether that purpose can be achieved with less information or a shorter period.
- Website server logs are retained for a limited operational period and then deleted or aggregated.
- Enquiry correspondence is retained for as long as needed to respond and to maintain a reasonable business record.
- Client contract and billing records are retained for the period required by tax and accounting rules.
- Recruitment records are retained for a defined period and then deleted, unless you ask us to keep them longer.
- Security incident records are retained where necessary to demonstrate diligence and to defend legal claims.
When a retention period ends, we delete the information or irreversibly anonymise it. Where deletion is not immediately possible because information resides in backup archives, we isolate it from ordinary processing and delete it when the archive cycle completes.
10. Security of Information
We maintain administrative, technical and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure and unauthorised access. These safeguards include role based access control, encryption in transit, hardened hosting configurations, patching routines, backup verification and continuous monitoring for suspicious activity.
Access to personal information is limited to personnel and suppliers who need it to perform their duties, and each person is bound by confidentiality obligations. We train our team on security and privacy responsibilities and we review our controls as part of the same discipline we apply to client environments.
No method of transmission or storage is completely secure. While we work hard to protect information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please contact us immediately at inquiry@altacoreteq.buzz or +19518896586 so that we can investigate.
11. Your Privacy Rights
Subject to applicable law and certain exceptions, you have the following rights in relation to personal information that we hold about you:
- The right to be informed about how we collect and use your information.
- The right to request access to the personal information we hold about you.
- The right to request correction of inaccurate or incomplete information.
- The right to request deletion of information that we no longer need to retain.
- The right to request restriction of certain processing activities.
- The right to object to processing based on legitimate interests.
- The right to data portability, where technically feasible.
- The right to withdraw consent at any time, where consent is the basis for processing.
- The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, write to inquiry@altacoreteq.buzz or call +19518896586. We will verify your identity before acting on a request, and we will respond within the time required by applicable law. We will not discriminate against you for exercising a privacy right. If we cannot fulfil a request, we will explain the reason and describe any further steps available to you.
12. California Privacy Rights
Residents of California have specific rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act. These include the right to know the categories and specific pieces of personal information we have collected, the categories of sources, the business purposes for collection and the categories of third parties with whom we share information.
California residents also have the right to request deletion of personal information, the right to request correction of inaccurate information, the right to limit the use of sensitive personal information and the right to opt out of the sale or sharing of personal information. Alta Core Teq LLC does not sell personal information and does not share it for cross-context behavioural advertising.
You may exercise these rights yourself or through an authorised agent. We will confirm receipt of a verifiable request and respond within the statutory period. Where an exception applies, for example where we must retain information to complete a transaction or comply with law, we will explain the basis for the exception in our response.
13. International Data Transfers
Alta Core Teq LLC is based in the United States (US) and primarily processes information within the United States. Some of our service providers may operate infrastructure in other countries, which means that personal information may be transferred to, stored in or accessed from a jurisdiction outside the one in which it was collected.
When we transfer personal information across borders, we take steps to ensure that an appropriate level of protection travels with it. These steps may include contractual commitments, supplier due diligence and technical measures such as encryption and access controls. We assess the legal environment of the destination where required and apply supplementary safeguards where necessary.
By using our website or engaging our services, you understand that your information may be processed in the United States (US) and in the locations where our suppliers operate. You may contact us for more information about the safeguards that apply to a specific transfer.
14. Privacy for Children
Our website and services are intended for businesses and professional audiences. They are not directed to children under the age of thirteen, and we do not knowingly collect personal information directly from children under that age. If you believe that a child has provided personal information to us, please contact us so that we can delete the information promptly.
Where an engagement involves systems that hold information about minors, we handle that information strictly under the instructions of the client organisation that controls it, and we apply the security and retention requirements set out in the applicable services agreement. We do not use such information for our own purposes.
15. Marketing Communications
We send business communications when there is a legitimate reason to do so, such as responding to an enquiry, discussing a proposal or informing a client about a service matter. Where you have opted in to updates, we may send occasional notes about our services, our practice or developments in integrated systems design.
Every marketing message includes a clear way to unsubscribe, and we honour opt out requests promptly. You can also ask us at any time to stop sending marketing communications by writing to inquiry@altacoreteq.buzz or calling +19518896586. Opting out of marketing does not prevent us from sending essential service or contractual messages.
We do not purchase email lists and we do not add people to marketing lists without a lawful basis. Business contact information may be used to reach representatives of organisations where we have a genuine professional reason to make contact.
16. Third Party Links and Services
Our website may contain links to external websites, documents or resources that we believe are useful to visitors. We do not control those destinations and we are not responsible for their privacy practices, content or security. This policy applies only to information collected through our own website and services.
When you follow a link to another site, we encourage you to review that site privacy notice before providing personal information. If you arrive at our website from a third party site, the operator of that site may have collected information about you under its own policies, which are outside our control.
Some client engagements involve integrating third party platforms into a customer environment. In those projects, the third party terms and privacy notices apply to the third party component, while our own confidentiality and security obligations continue to govern our work.
17. Automated Decision Making
We do not use personal information to make automated decisions that produce legal effects or similarly significant effects concerning individuals. Our professional judgements about engagements, proposals and service delivery are made by people with the relevant expertise and accountability.
We may use automated tooling for routine operational tasks such as spam filtering, intrusion detection, log analysis and error alerting. These tools support human decision makers rather than replace them, and any output that could affect an individual is reviewed by a member of our team before action is taken.
If we ever introduce a process that relies on automated decision making in a way that materially affects individuals, we will update this policy, provide an explanation of the logic involved and offer a meaningful way to request human review.
18. Data Breach Response
We maintain an incident response process for suspected or confirmed breaches of personal information. The process covers detection, containment, assessment, notification and remediation, and it is tested periodically so that the team can act quickly under pressure.
If a breach occurs that is likely to result in a risk to the rights and freedoms of individuals, we will notify the relevant supervisory authority and the affected individuals without undue delay where the law requires it. Notifications will describe the nature of the incident, the likely consequences and the measures we have taken or propose to take.
We keep a record of security incidents, including those that do not require external notification, so that we can learn from them and strengthen our controls. Clients with contractual incident notification terms will be informed according to those terms.
19. Changes to This Policy
We review this policy regularly and update it when our practices, our services or the law change. When we make a material change, we will revise the effective date at the top of the page and, where appropriate, provide a prominent notice on the website or contact affected individuals directly.
We encourage you to review this page periodically so that you remain aware of how we protect personal information. Your continued use of the website or our services after an updated policy takes effect indicates that you accept the revised terms.
Earlier versions of this policy are retained internally so that we can demonstrate the history of our commitments and respond to any questions about how our practices have evolved over time.
20. How to Contact Us
Questions, requests and concerns about this policy or about our handling of personal information should be directed to the address below. We take privacy enquiries seriously and aim to resolve them promptly and fairly.
Alta Core Teq LLC
50 W Broadway Ste 333
Salt Lake City - 84101-2027
United States (US)
Email: inquiry@altacoreteq.buzz
Phone: +19518896586
If you are not satisfied with our response, you may have the right to complain to a data protection or consumer protection authority in your jurisdiction. We will cooperate fully with any such authority and will provide the information needed to resolve the matter.
This policy forms part of our broader commitment to professional conduct. It should be read alongside our Terms of Service, which are available on this website.